Frequently Asked Questions About TechTvik Labs

Setup takes under 5 minutes. You can register your account immediately, customize your laboratory name and letterhead, and begin entering patient bills and test reports right away.

No installation is required. TechTvik Labs is completely cloud-based. You can log in securely from Google Chrome, Edge, Safari, or Firefox on any desktop, laptop, or tablet.

Yes. You can customize header and footer margins for pre-printed stationery, define age and gender reference ranges, configure auto-calculating mathematical formulas (like eGFR, lipid ratios), and upload digital pathologist signatures.

Yes. The platform generates standard Code128 barcodes upon booking. You can print labels on standard thermal sticker printers to attach directly to collection vials.

Yes. Patients can visit the public My Report page and enter their Bill Number, or click the direct secure download link sent to their WhatsApp or SMS.

Yes. All connections are encrypted using 256-bit SSL/TLS. Each laboratory operates in an isolated workspace, and automated cloud backups safeguard your database records against loss.

TechTvik Labs provides software technology tools only. Your licensed laboratory, pathologist, and authorized medical personnel remain solely responsible for test accuracy, clinical interpretation, and patient diagnosis.

Yes. Referring physicians have dedicated logins to track their patients' reports and monthly incentives. Satellite collection centers have independent logins to book tests and manage sample handoffs without seeing your main lab credentials.

We provide free onboarding training during your trial period and ongoing technical assistance via phone, WhatsApp (+91 7060634858), and AnyDesk remote screen sharing Monday through Friday.